Live Office Error LO 01003 - An error occurred when refreshing


LO 01003 - An error occurred when refreshing.

Cause
This error might be caused by the following reasons:
1. The report is corrupted.
2. Drawing Live Office object on unsupported areas, like Word Header or Footer, or Office 2007 PowerPoint Slide Master.
3. The server is not accessible.
If not in the list, check the detail error.

 Action

 For cause:

1. Check from InfoView to make sure the document is valid. If yes, log-off and log-on BOE on Live Office Option dialog then try again, or re-start the Office application, then try again.
2. Do not drawing Live Office object on unsupported areas.
3. Fix the network connectivity or start up the server.
If not in previous causes, use the error code in the detail to find the solution,or just follow the guide in the detail

See also:

BUSINESS OBJECTS ERRORS LIST

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